The Pointe Marina

Excellent service, great marina director who took care of us!!!!

Marina is in a nice spot but not protected at all from the surf, it is challenge when the wind and surf is strong. Other way it is in a nice spot and has a friendly and helpful staff. If the weather s good it is worth a stay, but if the wind is strong it will be a rollie night.

Howard is the best dock master I have ever encountered. I am 87, been boating all my life and my current voyage is over 2000 miles from the Chesapeake to Nantucket to Nassau. All overnights have been at marinas rather than anchorages because of the better dog walking options. Howard made our stay a delight, jumped in, and onboard, to help with our departure in 20 + knots of breeze and found a locksmith when I managed (don't ask) to lock myself out of the cabin.

The dockmaster was extremely helpful. The docks good. The electrical didn't work from two pedestals. The slip was quite turbulent even with light winds.

We had to make a last minute change and the communication was great. Very accommodating. No extra charge for water to rinse the salt off the boat. We will be back.

The VERY BEST part was the Dock Manager, he was attentive and did what he could. The location is excellent as well. The reason for three stars is because A) Yes they have a pool BUT it's shared and costs $70/person to use B) Yes the have shower, just one and it had no hot water C) Yes they have a pump out BUT it wasn't working

The marina is a bit basic. It has power and water. Fuel is obtained further down the harbor but you need to get past the Cruise boats to get there. We went by cab with 5 gallon cans The DockMaster is excellent but only there for limited hours. Customs is a 15 minute walk away. They are supposed to come to you but we arrived after Marina hours and had to sort it out for ourselves. It is in the heart of Nassau, however. And the city is a few steps away...

Good service The boat moving to hi and hard

We booked this last minute the day before arrival. At first glance, it looked great. Had great amenities for our young kids. We booked it on Dockwa and then did some further reading to discover all of the awful reviews regarding the swell and waves in the marina causing damage. I immediately messaged the dockmaster to let him know we were going to cancel due to the reviews and the NW during wind during our stay (other reviews said this was the worst due to the exposure to the open ocean, and it was!). We received no response to our request to cancel the day of booking. I then called and spoke to the Dockmaster the next morning to relay our concerns and cancel. He acted like he didn’t know what I was talking about and assured us all was fine. We entered Nassau Harbour and passed by the marina, there was only one boat in the entire marina while all the other marinas in Nassau were full. We carried on past to the fuel dock and other boaters supported the online reviews to stay away. We were lucky enough to find another marina but the Pointe Marina dockmaster not only refused to refund our deposit due to a 14 day cancellation policy despite booking and cancelling same day, but then also charged my credit card a second time upon learning I was canceling. Stay away!

It’s the surge that makes these docks bad. The location is stellar and the docks are in excellent shape. But the surge broke mooring lines and fenders. We had to stand guard and move fenders and adjust lines every 2 hours. They are trying to install a rock surge break but until that’s finished, prepare for some damage to your boat. Love the location, hate the surge

It was so rough we lost fenders, a neighboring boat tipped so hard it smashed his side window. Staff is great but only stay if it’s calm

Howard the dock master was excellent. Courteous and professional. This said, they definitely need a sea wall. We were in a 60’ boat and beaten up pretty bad.

The currents were too strong for the boat so we had to move it.

To many rollers from Jet ski & other boats with tourist on or taxi boats. Better Marian's far end of the island

This is a great marina with a great value right down town. RJ is attentive, professional, and very helpful. Yes, it's exposed and can be rolly. But if you are smart with fenders and dock lines it is absolutely safe and the benefits (amenities, location and price) way outweigh the downsides.

Very rugged! This fixed dock is VERY exposed to seas from NW. we considered ourselves lucky to sustain no damage. Boat next to us lost parts of its rail on two separate occasions despite both our boats having ALL the boats lines running across various slips and pilings. Docks too high. No hot water for 3 days… (too dangerous for us to GET OFF dock too). Dirty. Howard nice guy… but sooo glad to escape when the wind changed direction.

Howard the dock master is wonderful. The dock itself is well built. The location is good, but the swell and current coming through make the stay unpleasant and dangerous. We chaffed through our lines in just a few hours. Although we thankfully sustained no damage, the boat next to ours had serious damage. DO NOT even consider staying here until a sea wall is built to quiet the swell and current.

Possibly the worst marina I’ve ever stayed in. We had 3-4’ rolling waves all night our first night. My boat was tied off between 2 slips and we still received rubrail damage. We paid for 2 nights but left the next morning. Dockhand said we would receive a refund for the 2nd night but they never gave it to us. Don’t stay there unless the put in a break water. You’ll refretit.

My boat was damage there so i change for a safer marina and they still charge me for the hole week.

Howard was an amazing and welcoming dockmaster there to help with anything we needed. Beautiful facility and real 240V power!

TJ was waiting at our slip to grab lines and expertly tie us up. Right there in Margaritaville resort. Also short walk to harbor Beach and stores. Only negative were the wakes from passing boats.

Horrible sea surge. I struggled for one hour to work around it. My vessel was never safe there. I departed for another marina after one hour and want a full refund.

The marina was beautiful and the staff extremely nice and helpful but the water was too rough, even at night with no wind and no waves. We had to leave earlier than planned.

This Marina and the staff that work there are nothing less than exceptional. We booked a 4 night stay on a passage we were making and thoroughly enjoyed every minute. The facilities were very clean and there was plenty to do around the Marina that we felt perfectly comfortable walking to. The docks are practically new and even though they are susceptible to wakes from larger vessels coming through the channel we never felt worried or uncomfortable as we were tied up correctly. The electric and water rates were very reasonable. We had an amazing time and will certainly be back.

Unprotected Marina, very rough to the boat. Rough no matter how many lines and fenders were used. Made it very difficult to get off and on the boat. Howard is a great dock master and helped as much as he could, the owners just didn’t give him much to work with.